Sales Services Small Business Insurance Advisor needed in Australia – Free Visa Sponsorship
Youi, an Australian insurance company, was established in 2007 by its parent company, OUTsurance. This venture marked the first instance of an African company setting up an insurance firm in Australia.
OUTsurance, founded in 1998, is a South African financial services holding company headquartered in Centurion, South Africa. It offers various short-term and long-term insurance products to individual and corporate customers.
As a wholly owned subsidiary of OUTsurance, Youi operates under the umbrella of Rand Merchant Investment Holdings (RMIH), a South African investment holding company. RMIH holds significant shareholdings in various insurance entities including an 83.6% stake in OUTsurance Holdings Limited.
This ownership structure integrates Youi into a broader network of financial services, enhancing its capacity to offer comprehensive insurance solutions.
Headquartered in Sippy Downs, Queensland, Youi has expanded its operations over the years. In 2014, it launched Youi New Zealand as a subsidiary of Youi Australia, though it later sold its New Zealand policies to Tower in 2019. In 2022, Youi opened an office in Sydney, further extending its presence within Australia.
The company offers a range of insurance products including car, home, business liability, motorcycle, caravan, trailer, and roadside assistance services, catering to diverse customer needs across the region.
As a Small Business Insurance (SBI) Advisor, your role goes far beyond simply providing insurance services. It is about establishing trust, delivering tailored solutions, and addressing every aspect of a client’s insurance journey. From initial sales consultations to making policy amendments and handling renewals, your expertise ensures that our small business clients feel secure and supported.
In this role, you play a critical part in the success and resilience of small businesses. You’ll protect their hard work and dreams by ensuring they are well-covered and prepared for unforeseen challenges. At the heart of our team culture is collaboration. We believe in helping each other succeed by combining our talents and ideas. Together, we solve challenges, create solutions, and celebrate victories as a team.
Responsibilities of the SBI Advisor Role
As an SBI Advisor, your daily tasks are diverse and rewarding. Your efforts will empower small business owners to safeguard their enterprises and focus on growth. Below are the core responsibilities that define this dynamic role:
Advocate for Small Businesses
- Highlighting Our Offerings: Promote and articulate the advantages of our comprehensive range of small business insurance products and services. By understanding the unique aspects of each business, you will showcase how our solutions address their needs.
- Holistic Client Care: Focus on the diverse needs of each client, ensuring their insurance coverage protects every facet of their business operations.
Tailored Customer Solutions
- Listening to Clients: Actively listen to small business owners, uncover their specific needs, and identify opportunities to customize policies that align with their requirements.
- Personalized Policies: Use your expertise to create and recommend policies that reflect the goals and circumstances of each business.
Delivering Excellence in Service
- Beyond Expectations: Commit to providing outstanding customer service. Make clients feel confident in their insurance decisions and provide unwavering support throughout their journey.
- Long-Term Success: Exceed performance targets, knowing that each policy sold safeguards a small business owner’s aspirations. Your dedication contributes to the long-term viability of their operations.
Problem-Solving Expertise
- Navigating Complexity: Help entrepreneurs understand and address the complexities of insurance within the context of their business operations. Use your problem-solving skills to simplify their decision-making process and ensure their peace of mind.
Fostering Team Collaboration
- Shared Success: Embrace our vibrant, high-performance team culture. Celebrate collective wins, contribute to team growth, and share in the camaraderie of colleagues who work toward a common goal.
Your Profile: What Makes You a Great Fit
Our ideal SBI Advisor is more than just knowledgeable about insurance; they are passionate, personable, and proactive in delivering exceptional service. Here are the qualities we value in candidates for this position:
Client-Centric Passion
- Focus on Experience: Your enthusiasm for creating outstanding customer experiences is unmatched. You approach every interaction with the intent of fully understanding and addressing your clients’ insurance needs.
- Relationship Building: Your ability to communicate effectively enables you to forge strong, lasting relationships with clients. You thrive on truly understanding the unique dynamics of each small business you support.
A Drive for Excellence
- Results-Oriented: Your ambition to excel empowers you to consistently deliver optimal insurance solutions. You approach challenges with determination and a goal-oriented mindset.
- Continuous Learning: With a natural curiosity and adaptability, you stay ahead of industry trends, ensuring you offer the most relevant advice to small businesses.
Positivity and Confidence
- Infectious Enthusiasm: Your positive attitude shines through in every interaction, creating an environment where clients feel valued and supported.
- Collaborative Spirit: You enjoy being part of a team where collective success is celebrated, and every member’s contributions are recognized.
Well-Rounded Excellence
- Diverse Skills: You bring a wealth of skills, whether from previous experience in a trade, small business ownership, or customer service. While specific industry expertise is valuable, we believe in the power of transferable skills.
Encouraging Diverse Applications
Do you meet most – but not all – of the above criteria? That’s okay! We understand that exceptional advisors come from diverse backgrounds. Even if your experience doesn’t perfectly align with every requirement, we encourage you to Apply, Your passion for empowering small businesses and your dedication to providing outstanding service might make you exactly the person we’re looking for.
At Youi, we’re committed to finding team members who are enthusiastic, innovative, and ready to make a difference for small business owners. If you bring the right attitude and a willingness to learn, we’ll support your growth and success in this role.
Why Choose Youi?
At Youi, we’re all about standing out. Since our inception, we’ve redefined what exceptional insurance service looks like. Our guiding philosophy, “Insurance for Individuals,” drives us to provide personalized and meaningful interactions. This commitment differentiates us in the industry and makes Youi an exciting place to work.
What truly sets us apart, though, is our people. We value authenticity, hard work, and individuality. By creating a workplace where employees feel valued and empowered, we ensure that our team delivers the best service to our clients. When you join Youi, you become part of a company that celebrates creativity, collaboration, and excellence.
Benefits of Working at Youi
We believe that great work deserves great rewards. As an SBI Advisor at Youi, you’ll enjoy a wide array of benefits designed to support your professional growth and personal well-being:
Job Security and Competitive Compensation
- Permanent Role: Enjoy the stability of a full-time, permanent position with a competitive salary package.
- Growth Opportunities: Our commitment to promoting from within means that your career path at Youi can lead to exciting new roles and responsibilities.
Comprehensive Training
- Initial Training: Start your journey with one month of fully paid induction training, equipping you with the skills and knowledge needed to excel.
- Ongoing Development: Take advantage of continuous training opportunities that allow you to stay at the forefront of industry trends and best practices.
Dynamic Work Culture
- Team Environment: Thrive in a collaborative, high-performance workplace where success is shared and celebrated.
- Casual Atmosphere: Embrace a smart business-casual dress code that balances professionalism with comfort.
- Social Events: Enjoy regular opportunities to connect with colleagues through team-building activities and social events.
Employee Benefits Program
- Award-Winning Perks: Access a wide range of benefits through our YourLife program, which is designed to enhance your work-life balance and support your overall well-being.
Join the Team That Protects Small Business Dreams
Are you ready to make a difference? As an SBI Advisor at Youi, you’ll play a vital role in helping small business owners navigate the challenges of running their enterprises. By providing personalized insurance solutions, you’ll ensure they can focus on achieving their goals with confidence and peace of mind.
At Youi, we’re proud to foster a culture that empowers our employees to succeed while making a positive impact on the lives of our clients. Join us today, and let’s work together to protect the dreams and aspirations of small businesses across the country.
How to Apply
If you’re passionate about delivering exceptional customer experiences and want to join a team that values innovation, collaboration, and authenticity, we want to hear from you!
Take the next step in your career by applying to be a Small Business Insurance Advisor at Youi. Together, we’ll create a future where small businesses are stronger, more resilient, and better prepared for success.
Don’t wait – apply today and embark on an exciting journey with Youi!