Aon plc, a leading global professional services firm, was established in 1982 through the merger of the Ryan Insurance Group and Combined International Corporation. The merger was orchestrated by Patrick G. Ryan, founder of the Ryan Insurance Group, who became CEO of the newly formed entity. The name “Aon” is derived from the Gaelic word for “oneness,” reflecting the company’s unified approach to providing risk mitigation solutions.
As a publicly traded company, Aon plc’s ownership is distributed among a diverse group of institutional and individual investors. Major institutional shareholders include asset management firms and pension funds with significant stakes held by entities such as Meritage Group, Eagle Capital Management and Berkshire Hathaway.
This diversified ownership structure ensures broad-based investment and engagement from various sectors of the financial community, contributing to Aon’s stability and growth in the competitive global market.
Over the years, Aon has expanded its global presence through strategic acquisitions and organic growth. Notable milestones include the acquisition of Hewitt Associates in 2010, enhancing Aon’s human capital consulting capabilities and the purchase of Benfield Group in 2008, strengthening its position in the reinsurance brokerage sector.
Today, Aon operates in over 120 countries, employing approximately 50,000 people and offers a wide range of services, including risk management, insurance and reinsurance brokerage and human capital consulting.
Advantages of the Role
Opportunities for Growth
- Gain valuable career progression opportunities within the insurance industry.
- Develop your skills with a focus on training and advancement over the next few years.
- Benefit from a role designed to nurture and support your professional journey.
Flexibility
- Enjoy a hybrid work arrangement, blending the comfort of working from home with collaborative office time at Aon.
Broker Team Assistant – Providing Insurance Administrative Support
Step into a pivotal role where you will assist our team of brokers by delivering vital administrative support while ensuring excellent client service. This entry-level position is perfect for those eager to build a career in Insurance Broking, offering a solid foundation for long-term growth.
With comprehensive training and support, you can anticipate many opportunities to advance your career.
As part of our hybrid work environment, you will balance working from the comfort of your home with collaborative days at the Aon office.
Key Responsibilities
Core Duties and Responsibilities
Your daily responsibilities will revolve around supporting our brokers and delivering exceptional customer service. Specific tasks include:
- Communicating with potential clients through various channels, such as email and phone (both inbound and outbound).
- Assisting brokers during the insurance policy renewal process, including document preparation and project tasks.
- Supporting brokers by obtaining and managing essential insurer documentation like Certificates of Currency.
- Generating quotations for commercial insurance products.
- Tracking and managing financial tasks, such as payments, refunds and outstanding accounts.
- Preparing and submitting insurance policy requests with accuracy and timeliness.
- Enhancing the client experience by providing exemplary customer service.
- Contributing to team targets, including sales KPIs and customer retention goals.
- Participating in training sessions to deepen technical and industry knowledge.
Unique Features of the Role
At Aon, you are not confined by traditional job descriptions. Here, your role evolves alongside your skills and ambitions. You will work with a team that values authenticity and curiosity and where individual uniqueness contributes to team success.
Our inclusive culture fosters genuine growth opportunities and collaboration. If you are looking to build your career in a supportive, dynamic and innovative environment, this is the role for you.
Career Growth Potential
This role is ideal for individuals looking to kick-start their Insurance Broking career. The following skills and experiences will help you excel:
- Previous experience in administration, particularly supporting client accounts (highly regarded).
- Some insurance-related experience is beneficial, though training will be provided for the right candidate.
- Ability to build strong relationships and thrive in team-oriented environments.
- A collaborative spirit and willingness to work toward shared goals.
- Strong communication, analytical and problem-solving skills.
- Excellent attention to detail and organizational abilities.
- Proficiency in Microsoft Office (Word, Excel) and CRM systems.
- Possession of or willingness to obtain a Tier 1 insurance qualification (highly valued).
- Passion for learning and career development with an eagerness to grow and excel.
You will receive ongoing training and mentoring, ensuring you have the tools, knowledge and guidance needed to succeed. A clear pathway for career progression will also be provided, helping you advance within the company.
Why Join Aon?
Aon provides a work environment designed to help you thrive. Beyond competitive benefits, we offer flexibility, professional development and an inclusive culture.
- Work-Life Balance: Flexible arrangements, including the ability to work from home, ensure you maintain a healthy balance between professional and personal life.
- Global Wellbeing Days: Every employee enjoys two designated wellbeing days annually, encouraging time for self-care and rejuvenation.
- Diverse Work Styles: We embrace diverse working preferences, recognizing that flexibility extends beyond where you work. We call this approach “Smart Working.”
- Continuous Learning: Our culture prioritizes ongoing education, equipping you with the knowledge and tools needed to grow, connect and excel.
- Inclusive Environment: Aon fosters a workplace where everyone feels empowered to bring their authentic selves to work. Diversity and inclusion are at the heart of what we do.
We take pride in being an equal-opportunity workplace. Aon values diversity and innovation, ensuring all employees feel valued and included. Individuals with disabilities are provided reasonable accommodations during the job application or interview process and throughout their employment to perform essential job functions.
To request accommodations, reach out to us at ReasonableAdjustments@Aon.com.
Application Process
How to Apply
To be considered for this exciting opportunity, please submit your updated resume by clicking the “APPLY NOW” button.
Want to Learn More?
For additional information about Aon and career opportunities, visit our official careers page.
This role offers an exceptional opportunity to grow your career in the insurance industry. With a supportive team, a commitment to your professional development and a culture that values individuality and innovation, Aon is the perfect place to start your journey.
Frequently Asked Questions (FAQ)
- What is Aon’s primary focus as a company?
Aon is a global professional services firm that provides risk management, insurance and human capital consulting services to clients worldwide.
- When was Aon founded?
Aon was founded in 1982 through the merger of the Ryan Insurance Group and Combined International Corporation.
- Does this role require prior experience in insurance?
While prior insurance experience is beneficial, it is not required. Aon provides comprehensive training to help new employees succeed.
- Is this position remote or office-based?
This is a hybrid role, offering a combination of work-from-home flexibility and office-based collaboration.
- What career growth opportunities does Aon provide?
Aon offers ongoing training, mentoring and a clear pathway for career progression within the insurance industry.
- Are there specific qualifications needed for this role?
A Tier 1 insurance qualification is highly regarded but not mandatory. Aon supports employees in obtaining this qualification.
- What benefits does Aon offer its employees?
Aon provides a comprehensive benefits package, including flexible work arrangements, Global Wellbeing Days and professional development opportunities.
- How does Aon support diversity and inclusion?
Aon fosters an inclusive workplace where all employees are encouraged to be their authentic selves. The company values diversity and offers reasonable accommodations for individuals with disabilities.
- How can I apply for this position?
Interested candidates can submit their resumes through the “APPLY NOW” option on the Aon careers page.
- What sets Aon apart from other employers in the insurance industry?
Aon’s unique culture emphasizes authenticity, growth and collaboration. Employees are encouraged to learn and evolve, contributing to innovative client solutions.