Zurich Insurance Group, established in 1872 in Zurich, Switzerland, began as “Versicherungs-Verein,” a subsidiary of the Schweiz Marine Insurance Company, focusing on marine reinsurance. Over time, it diversified into accident and liability insurance, reflecting its adaptability to market demands. Today, Zurich stands as Switzerland’s largest insurer and a prominent global player, serving customers in over 200 countries and territories.
As a publicly traded company listed on the SIX Swiss Exchange under the ticker symbol ZURN, Zurich Insurance Group operates without a single majority shareholder. This structure ensures a broad and diverse ownership base, with institutional investors like UBS Asset Management Switzerland AG holding approximately 3.088% of shares. This diversified ownership promotes balanced governance and decision-making within the company.
Throughout its history, Zurich has strategically expanded its global presence through acquisitions and partnerships. Notably, in 2017, it acquired Cover-More Group, a travel insurance and assistance provider, enhancing its footprint in the travel insurance sector.
Additionally, Zurich has demonstrated a commitment to sustainability, aiming to achieve net-zero emissions in its operations by 2030, underscoring its dedication to environmental responsibility.
Full Job Description
Imagine a career where you enjoy five weeks of annual leave, contribute meaningfully to a profession you’re passionate about and belong to an organisation that prioritises your wellbeing. How does that sound?
At Zurich, we invite you to embark on a transformative journey — a journey towards building a brighter future, not just for yourself but also for the broader community, our valued customers and the environment.
An Adventure Awaits
As we continue our commitment to innovation, sustainability and creating meaningful impact, Zurich offers you the opportunity to step into a role that truly matters. If you’re inspired to work with an organisation that consistently delivers excellence, fosters a strong sense of purpose and champions a sustainable future, we encourage you to read on.
We’re not just offering a job; we’re offering you an adventure. At Zurich, every team member becomes part of an organisation that leads the insurance industry while contributing to the wellbeing of people and the planet. This is your chance to align your career with your values and make a real difference.
Shaping a Brighter Tomorrow
At Zurich, we believe work is not just something you do but also an opportunity to build a meaningful future. With the workplace constantly evolving, we are dedicated to adopting flexible work practices that empower you to be part of something bigger – a brighter future for everyone.
About the Role: Group Claims Consultant
As a Group Claims Consultant, you’ll play a pivotal role in delivering an exceptional experience to our customers. You will manage a portfolio of Life Risk Disability (Group) claims, demonstrating a high level of expertise in claim assessments.
Your responsibilities will include:
- Evaluating and managing claims end-to-end while maintaining a customer-first approach.
- Applying your knowledge of medical terminology and related concepts to interpret reports effectively.
- Leveraging your understanding of the Life Insurance Act as it pertains to claims assessments.
- Communicating with customers and stakeholders regularly to ensure clarity, support and a smooth process.
By stepping into this role, you’ll be at the heart of Zurich’s commitment to providing compassionate and informed claims management services to its clients.
What You’ll Need to Succeed
Zurich values expertise and dedication. To excel as a Group Claims Consultant, we are looking for individuals with:
- Claims Management Experience: Proven ability to manage end-to-end claims processes, particularly in group income protection and Total and Permanent Disability (TPD)
- Professional Background: A career foundation in Allied Health, Legal, Physiotherapy or Rehabilitation will serve you well in this role.
- Customer-Centric Approach: A demonstrated ability to deliver exceptional customer service and build relationships that foster trust and confidence.
If you have these skills and are eager to grow in a challenging, yet rewarding environment, Zurich is the place for you.
Why Zurich? Supporting Your Growth
Joining Zurich means more than just landing a job. Here, you’ll belong to a culture that nurtures personal and professional growth. Zurich is a place where diversity, inclusion and innovation thrive.
Here are some reasons why this role could be the perfect fit for you:
- Career Development: At Zurich, we invest in your career through award-winning training programs, mentoring opportunities and pathways to leadership.
- Diversity & Inclusion: Collaborate with global teams that value diverse perspectives and foster an inclusive workplace.
- Wellbeing First: Access initiatives and programs designed to keep you healthy, happy and engaged including Flexwork@Zurich policies.
- Sustainability Commitment: Be part of a company that actively drives change with its ambitious global sustainability initiatives, such as planting a tree for every new employee.
- Community Involvement: Through the Z Zurich Foundation, you’ll have the chance to become an advocate for your community and contribute to positive social impact.
- State-of-the-Art Facilities: Work in Zurich’s Green Star-rated office located in North Sydney, designed with sustainability and employee comfort in mind.
Zurich doesn’t just offer you a job; it offers a supportive environment where you can thrive and make a difference.
At Zurich, we’re dedicated to ensuring every team member feels valued, included and supported. Our commitment to equality and accessibility extends to all aspects of the recruitment process.
If you require special accommodations during the application or interview process, we encourage you to let us know. We are here to ensure a fair and inclusive experience for every candidate.
Your Adventure Starts Here
Are you ready to build a brighter future for yourself and others? If you’re excited about the opportunity to join Zurich, a company driven by purpose and committed to creating positive impact.
Together, we can create a brighter tomorrow. Let’s begin this exciting adventure!
In summary, Zurich is more than a workplace – it’s a community dedicated to driving positive change. With exceptional benefits, opportunities for personal growth and a culture rooted in innovation and sustainability, Zurich offers you the chance to contribute to a purpose-led organization while building a rewarding career.
Apply today and take the first step toward an extraordinary journey with Zurich.
Frequently Asked Questions (FAQs) About Zurich Insurance Group
- When was Zurich Insurance Group founded?
Zurich Insurance Group was founded in 1872 in Zurich, Switzerland, as “Versicherungs-Verein,” a subsidiary of the Schweiz Marine Insurance Company.
- Who owns Zurich Insurance Group?
Zurich is a publicly traded company listed on the SIX Swiss Exchange under the ticker symbol ZURN. It does not have a single majority shareholder, with ownership spread among institutional investors and private shareholders.
- Where is Zurich Insurance Group headquartered?
The headquarters of Zurich Insurance Group is located in Zurich, Switzerland.
- What types of insurance products does Zurich offer?
Zurich provides a wide range of insurance products, including general insurance, life insurance, accident insurance, travel insurance and business risk solutions for both individuals and corporate clients.
- How many countries does Zurich operate in?
Zurich Insurance Group operates in over 200 countries and territories worldwide, serving millions of customers.
- What is Zurich’s commitment to sustainability?
Zurich is dedicated to achieving net-zero emissions in its operations by 2030. The company has also undertaken several initiatives to address climate change and support environmental responsibility.
- What are some key acquisitions Zurich has made?
One notable acquisition is the Cover-More Group in 2017, a travel insurance and assistance provider, which expanded Zurich’s reach in the travel insurance sector.
- Does Zurich offer opportunities for employee development?
Yes, Zurich is well-known for its award-winning training programs, leadership pathways and initiatives to foster employee growth and development.
- What makes Zurich a leader in the insurance industry?
Zurich stands out due to its long history, global reach, innovative insurance solutions and commitment to customer service and sustainability.
- How does Zurich support diversity and inclusion?
Zurich emphasizes a diverse and inclusive work environment, promoting equity across its operations globally. The company also ensures an accessible recruitment process and supports community programs through the Z Zurich Foundation.
