At United Airlines, we operate a world-class fleet that is maintained by a highly skilled Technical Operations team, which includes aircraft maintenance technicians, engineers, planners and other essential professionals. These experts ensure our planes are in optimal condition, performing routine and non-routine maintenance to keep our aircraft safe and reliable.
Technicians are responsible for overseeing all maintenance tasks during their shifts, including testing, inspecting and certifying completed work. They are also required to adhere to stringent safety protocols and company policies while upholding professional communication with colleagues and management. Flexibility is key, as the role may involve working varied shifts, including nights, weekends and holidays, with occasional travel to different stations domestically or internationally.
To qualify, technicians must hold or obtain an FAA Airframe & Powerplant license within six months of hiring, have a valid driver’s license and be eligible for an Aviation Security Identification Card (ASIC). They play a vital role in maintaining aircraft documentation and ensuring compliance with FAA regulations and United’s policies.
Additional responsibilities include reviewing inbound aircraft maintenance logs, participating in company training and potentially taking on roles such as Designated Station Trainer or performing station audits. This position operates under local terms and does not offer visa sponsorship, but it provides an opportunity to work with some of the best aircraft and professionals in the industry, ensuring safe and efficient operations for United’s global network.
Job Overview and Responsibilities
Technicians are responsible for overseeing all maintenance activities carried out during their shift. This role may also require technicians to test, inspect and certify the service work performed on aircraft.
This position encompasses a wide range of tasks typically associated with mechanic work at designated company stations. These tasks may involve work on power plants, Line Maintenance, Extended Operations (ETOPS), Temporary Duty Assignments (TDY), fueling, parts management, ground equipment, facilities and other related duties as assigned by leadership.
Key Responsibilities:
- Safety as a Core Value: Technicians are expected to uphold safety as a fundamental priority and actively contribute to achieving a zero-harm environment. This involves participation in United’s Safety Management System (SMS), including membership in the Safety Action Team (SAT).
- Punctuality and Reliability: Compliance with United’s Time and Attendance policy (effective from November 1, 2021 and subject to periodic updates) is crucial. Technicians must demonstrate consistent punctuality and reliability.
- A&P License Requirements: A valid Airframe and Powerplant (A&P) license is required. Alternatively, the successful candidate must have the ability to obtain this license within six months of their hiring date.
- ASIC Eligibility: Technicians must be eligible to obtain an Aviation Security Identification Card (ASIC).
- Driver’s License: A current and valid driver’s license is required.
- Adherence to Policies: Technicians must follow all United Airlines policies and procedures as well as comply with the applicable Enterprise Bargaining Agreement (EBA) requirements.
- Aircraft Maintenance Activities: Technicians are responsible for all aircraft maintenance activities within their designated international line stations, which fall under their jurisdiction. This responsibility includes both routine and non-routine maintenance work.
- Maintenance Documentation and Certification: Technicians must ensure that all aircraft maintenance records are completed and certified in accordance with the General Maintenance Manual (GMM), United Airlines policies, procedures and Federal Aviation Administration (FAA) regulations.
- Inbound Aircraft Maintenance Review: Technicians are expected to review incoming aircraft maintenance requirements, including a thorough examination of maintenance logs and Aircraft Health Monitoring (AHM) data.
- Professional Communication: Clear and professional communication is essential. Technicians must maintain effective communication with colleagues, management and other United Airlines departments, such as the Technical Operations Management Center (TOMC) and Customer Service.
- Training Requirements: Technicians must attend and complete all required company training before the specified deadlines. This includes fulfilling third-party contract training requirements when applicable.
- Designated Station Trainer (DST) Role: Based on qualifications and agreement with management, technicians may be assigned the role of Designated Station Trainer (DST). In this role, technicians will plan and deliver training sessions, as well as monitor and assess the outcomes of the training provided.
- Additional Authorizations: Technicians should be able to obtain and maintain company authorizations for various tasks, such as ground running of aircraft engines, borescope inspections and Required Inspection Items (RII) as necessary.
- Audit Responsibilities: Technicians may be required to perform station audits in accordance with the Audit 360 program. This role includes monitoring corrective actions and ensuring compliance with audit requirements.
- Other Duties: Additional duties may be assigned as needed by the Technical Operations Management team.
Work Locations and Assignments
Technicians may be required to work at various line stations within their region, which could include Temporary Duty (TDY) stations or other locations as directed by management. These assignments may be within the same country or overseas. Before any travel, a discussion will be held with management to make the necessary arrangements.
This position operates under local terms and conditions. United Airlines does not offer expatriate assignments or employment visa sponsorship for this role, even on a temporary visa status.
Qualifications
Required:
- FAA Airframe & Powerplant License or Equivalent: A valid FAA A&P license is required for this position. Alternatively, candidates with equivalent qualifications must be able to obtain the required FAA license within six months of joining the company.
- Flexibility in Work Shifts: Technicians must be available to work any shift assigned within a 24/7 operation, including nights, early mornings, weekends and holidays. Flexibility in scheduling is essential for this role.
- Work Authorization: Applicants must be legally authorized to work in Australia for any employer without the need for sponsorship.
- English Proficiency: Fluency in both written and spoken English is required for effective communication in this role.
- Interview Process: Successful completion of an interview is required to assess job qualifications.
- Punctuality and Attendance: Regular, punctual attendance is a key requirement for this position. Reliable attendance is considered an essential function of the job.
By joining United’s Technical Operations team, you will be working with some of the best and most innovative aircraft in the industry, supported by a group of highly skilled professionals who are committed to safety, precision and quality in all aspects of their work. If you’re passionate about aircraft maintenance and are ready for a challenging yet rewarding career, we encourage you to apply and become part of our world-class team.
Frequently Asked Questions
What qualifications do I need to apply for the aircraft maintenance technician position?
You must possess an FAA Airframe & Powerplant (A&P) License or be able to obtain it within six months of hire. A valid driver’s license and eligibility for an Aviation Security Identification Card (ASIC) are also required.
Will I need to work flexible hours?
Yes, technicians must be flexible to work any shift within a 24/7 operation. This includes late nights, early mornings, weekends and holidays.
Is there any travel involved in this role?
Technicians may be required to work at other line stations within the region, which could include Temporary Duty (TDY) stations, interstate or even international locations.
What safety standards are in place for this position?
Safety is a core value at United. Technicians must actively participate in the Safety Management System (SMS), including the Safety Action Team (SAT), to ensure a zero-harm environment.
What types of tasks will I perform as an aircraft maintenance technician?
You will be responsible for both routine and non-routine maintenance on aircraft, inspecting, testing and certifying completed work and ensuring all documentation complies with FAA regulations and company policies.
Is there any opportunity for career advancement within this role?
Yes, qualified technicians may be assigned roles such as Designated Station Trainer (DST), responsible for planning and delivering training. You may also take part in station audits and gain additional company authorizations for tasks like engine ground running or borescope inspections.
What documentation responsibilities do technicians have?
Technicians must ensure that all aircraft maintenance documentation is completed and certified according to the General Maintenance Manual (GMM), FAA regulations and company policies.
What are the expectations for attendance and punctuality?
Reliable, punctual attendance is essential for this position. Technicians must comply with United’s Time and Attendance policy, ensuring they are available for all assigned shifts.
Do I need to complete any training after being hired?
Yes, you will need to complete all necessary company training, including third-party contract requirements, before the specified deadlines.
